Guests and staff safety procedures

Hotel Leon D’Oro, based on ordinary hygiene and safety rules, applies the following procedures designed to ensure maximum safety in respect and in the interest of all.


  • Hotel entry and exit routes have been differentiated and highlighted by special sign visible to anyone is transiting at the hotel.
  • Body temperature will be tested before checking-in. If body temperature detected will be equal or higher than 37,5°C, the hotel Covid protection protocol will be applied.
  • During check-in procedure each guest must fill up a self-declaration before accessing into the hotel.


  • Each guest must mandatorily use the mask in all hotel common areas and each time when i twill not possible to keep the minimum distance of at least 1 meter between people.
  • Keeping interpersonal distance of 1 meter of more in all common areas.
  • All hotel areas are regularly ventilated and sanitized through hydrogen peroxide nebulization.
  • Column alcohol-based disinfectant gel dispenser with automatic sensor are available to guests in all common areas.


  • We suggest self-on-line check-in before entering the hotel to get faster registration.
  • Plexiglass walls have been installed at the reception to provide guests and staff distance and ensure safety for both.


  • Each user can enter lift only wearing face mask.
  • Access to a maximum of two people per lift is allowed, always to ensure interpersonal distance. Except people belonging to same family or travel group.
  • After each list use hotel staff sanitizes pushbuttons panels.


  • Housekeeping staff use disposable gloves and face masks during rooms cleaning.
  • Rooms are cleaned using alcohol-based products and disinfectants.
  • Arrival rooms are sanitized through hydrogen peroxide nebulization and marked with a special "safe room guarantee" seal.


  • Guests can access only wearing face mask and after sanitizing hands.
  • Breakfast room and restaurants chairs are located to guarantee interpersonal distance of one meter or more.
  • Bar drinks can be served only at the table. No counter service is allowed.
  • Breakfast is served, based on daily hotel occupancy directly at the table by hotel waiters or by staff served buffet.
Thank you for your cooperation.
Let’s protect to love our selves ♥